Trybe Pay Transaction fees

How to track a refund?

Why am I not able to book an offering when there is availability in the calendar?

How do I turn off online bookings for a certain date?

Why can I not move a treatment to a Practitioner even though they are available?

Where can I access my subscription invoices?

Why am I not receiving the password reset email?

How do I view emails after they have been sent to a guest?

Why is the revenue allocations report a different amount to the revenue listed on the deposit ledger?

Why am I not notified when I have a message from Support/LiveChat?

How to view a Client's Intake/Medical forms?

What Emails will guests receive?

Trybe Payments

Apple Pay

What status does a Membership have to be in to book 'Members only' offerings?

When are Membership credits issued/ reissued?

How to manually issue Membership credits to a client profile?

How can I extend a Membership?

Can I pause a Client’s Membership?

Can I refund a Membership charge when the Membership has been 'Archived'?

How can I refund a membership charge?

Why is there more than one Membership payment in the same month?

Can I extend an Expired Membership?

Why is the membership in 'Needs attention' status when I have recorded the payment and they are all up to date?