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PMS Integration (Opera, Guestline, Mews, Hotsoft)
Trybe Pay Transaction fees
How to track a refund?
Why am I not able to book an offering when there is availability in the calendar?
How do I turn off online bookings for a certain date?
Why can I not move a treatment to a Practitioner even though they are available?
Where can I access my subscription invoices?
Why am I not receiving the password reset email?
How do I view emails after they have been sent to a guest?
Why is the revenue allocations report a different amount to the revenue listed on the deposit ledger?
Why am I not notified when I have a message from Support/LiveChat?
How to view a Client's Intake/Medical forms?
What Emails will guests receive?
Trybe Payments
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Orders FAQs
Can I edit a Checked Out order?
Are you having trouble trying to charge to a room?
Can I check out an order that has an outstanding balance?
How can I cancel an order in Trybe?
How do I add multiple payment methods to an order?
Why can I not update the 'Sold by' user in the Commissions tab?
How to add a Tip/Gratuity/Service Charge to an Order
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