Why is the membership in 'Needs attention' status when I have recorded the payment and they are all up to date?

Have you manually recorded a payment for the membership so the payments are up to date but the membership hasn't updated to 'Active' and is stuck in a 'Needs attention' status with 'No mandate has been provided'?

This situation will happen if you record a manual payment on a membership for a membership that has 'Auto-payments' toggled on (so will require a mandate) but a mandate has not yet been provided for this membership. An 'Auto-payments' membership will remain in 'Needs attention' status even if all payments are up to date until a mandate has been set up.