General FAQs
Frequently asked questions for general, billing and how to queries
Why is the revenue allocations report a different amount to the revenue listed on the deposit ledger?
Can we enable automated password updates for our users?
Why can I not move a treatment to a Practitioner even though they are available?
Why am I not notified when I have a message from Support/Live Chat?
Why am I not able to book an offering when there is availability in the calendar?
Why am I not receiving the password reset email?
Where can I access my subscription invoices?
What emails will guests receive?
How to view a Client's Intake/Medical forms?
How do I turn off online bookings for a certain date?