To see how to reset your password select the guide here!
If you do not receive the password reset email, here is what you should do next:
Check your junk mail - the reset password email may have landed in your junk instead so be sure to double check this!
If the email is not in your junk mail either then you will need to raise this with your IT department to see if they need to add @try.be to the safe list. The email that the password reset emails are sent from is [email protected]. If possible it would be best to whitelist anything with the try.be domain.
Lastly, if that doesn't work, contact our Support team on [email protected]