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Why am I not notified when I have a message from Support/Live Chat?
Why am I not notified when I have a message from Support/Live Chat?
Emily O'Shea avatar
Written by Emily O'Shea
Updated over 2 weeks ago

Do you often use LiveChat to talk to our wonderful Support team but don't get a notification when they have responded?

This will be because you don't have 'Push Notifications' enabled. To enable push notifications for Live Chat in Chrome, when you have the Trybe app open select the lock symbol > Site settings.

From here you will then have to select 'Allow' for the following permissions:

  • Notifications

  • Pop-ups and redirects

  • Sound

If you select 'Allow' from the drop down for all of these you will enable the push notifications :)

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