If you use GiftPro as your voucher supplier, you can integrate your GiftPro Vouchers so that customers can redeem the voucher against their Order in Trybe. This will also automatically be redeemed in GiftPro.
And you can set this all up within your Trybe settings - easy peasy!!
To set up the integration head to Settings > Manage integrations > GiftPro > Configure.
Here you can enter in your API Key and Location ID - that's it!
API Key - You need to provide a valid API Key to setup the integration.
Location ID - This is optional and is used to report on GiftPro activity on a granular level.
When you have entered in the details select 'Save'.
Once set up you will then be able to Import your GiftPro vouchers and set them up in the system by heading to Settings > Vouchers (in the integrations section).
Please note: this will import ALL voucher types from your GiftPro account, whether they apply to your Spa offerings or not.
Therefore, once imported you'll want to configure the validity rules of any Vouchers that can be redeemed against an Offering in Trybe. Only those can then be used and redeemed through Trybe. To do this, select edit on the particular voucher and then within the settings select the dates they are valid on and the valid offerings - follow this guide for more set up steps.
You can disable this integration at any time by heading to the Settings > Manage integrations > GiftPro > Configure > select the 'Disable integration' button.
Managing vouchers
If you head to Settings > Vouchers > here you will be able to map your vouchers date and item validity details.
Before you are able to do this you must first have set up your Giftpro integration. To see where you can do this in Trybe press here!
Once you have set this up you can then head back to this page and set up your voucher validity.
Before Mapping each voucher, you can set up dates in which your vouchers cannot be redeemed i.e. Christmas Day, Bank Holidays etc. You can do this by selecting 'Manage Special Dates' > select 'Add another' to add a date, name and then continue to add all dates as necessary > Save.
Then once you've done that, Next to each voucher you'll see an 'Edit' button> Select 'Edit'.
Validity - here you can select the days of the week this voucher is valid i.e. Mon - Thurs or you can leave them unticked if the voucher can be redeemed any weekday.
Now you've set up special dates you can tick the box to 'prevent the voucher from being redeemed on those dates' if you do not want this voucher to be used on these special dates.
Lastly, you'll need to select the Appointments/ Sessions/ Products/ Memberships/ Packages this can be redeemed against by selecting 'Edit Item' and then ticking all that apply. Once that's all been completed, select Save.
Select 'Back' then repeat process on the next voucher until all have been set up with the relevant validity.
Now that's all completed, your team will be able to search for and redeem valid vouchers within Trybe and customers will be able to redeem vouchers against their Orders online. See how in the below links!
Redeeming vouchers in Trybe
After adding a New Order , select “Pay £__” or select Payments tab > Add payment.
The pop-up will appear where you will see “Gift voucher” as a payment option.
Once you have selected “Gift voucher”, you will then be prompted to enter the Voucher code. Once that has been entered, select “Search”.
Trybe will then search Giftpro to see if this voucher is applicable. If it is, you’ll be able to use this as payment for the Order in question.
Redeeming Vouchers on the customer shop
As a customer is making an order on your website, on the check out page, they will see the option to “Apply a voucher”.
Once they have selected “Apply a voucher”, they will then be able to enter the Voucher code.
Once that has been entered, they will select “Apply”. Trybe will then search GiftPro to see if this voucher is applicable. If it is, they will be able to use this as payment for the Order in question.