Do you use SpaSeekers to promote your Spa?
You can connect your Trybe account to SpaSeekers so that when you receive a booking made via SpaSeekers this will instantly drop into Trybe.
If you are interested in integrating with SpaSeekers, please contact us at [email protected], and we will reach out to SpaSeekers to initiate the setup from their end for you. If you have already been in contact with SpaSeekers, they will reach out to us to complete the necessary actions.
Once SpaSeekers have completed their part, the next step will be to configure the settings in Trybe to enable the offerings you want customers to purchase via SpaSeekers, along with any availability rules.
To do this, head to Settings > Integrations > OTA Availability:
Please note: SpaSeekers only supports Packages.
From here, you’ll first want to enable the packages that can be sold via SpaSeekers. Simply navigate through the Packages tab and select the toggle next to each package you wish to enable to turn it blue. Once you have enabled all the packages you want to integrate with SpaSeekers, make sure to click Save.
You can use the same offering types; however, if you want to update or change certain elements of a package specifically for bookings made via SpaSeekers, such as price or date availability, you’ll need to copy the package to create a new version and rename it by adding 'SpaSeekers' in the title so it’s clear which package is for SpaSeekers and which isn’t. To copy a package, go to Settings > Offerings > Packages, then click on the three dots next to the package you wish to copy and select Copy.
The visibility of these new packages created for SpaSeekers must be set to 'By link only' so they remain hidden from your Shop but are visible when used by OTAs.
Next, because these Orders will be made via an OTA, there may be some restrictions you wish to make to what can be booked, when and how many.
To do this, scroll down to the 'Availability rules' section > and select 'Add new rule'.
For each rule, you will need to define a Date range, then select the weekdays within this date range that should be available to book. Once you've select your dates, there's three Availability options to choose from - you MUST set up one of these rules for the integration to work:
Unlimited - this means that as long as there's availability for the offering as set up in your Trybe settings, then customers can book until you're fully booked.
No Bookings - if you need to block off a particular date or week you can use this to stop any bookings being accepted via the OTA.
Maximum Daily Guests - you can use this to set a cap of how many orders you want to be made via the OTA. Please note, you only need to use this if it is lower than what your availability rules in your Trybe settings would allow. If you set this higher, bookings will cap at your maximum availability on that day.
Once you have chosen your rule > select Create. Your availability rule for the integration has now been created.