To access your Gantner audit report head to Reports > Gantner audit.
This report shows you the activity of your Gantner devices.
Wanting to set up your Gantner integration? Please view the guide here!
The report will list:
Type - this will either be "Granted" or "Denied" regarding whether the customer could or couldn't be granted access via the gantner device
Customer - This will have the customer name and email address. You will be able to click on the customer name and it will take you directly to their client profile
Device - the device the customer is trying to gain access through. This will be the name of the gantner device you have set up in your settings
Occurred at - date and time the attempt to gain access was
View payload - you can select on this to view the payload we received from the device for this particular attempt