If you’re using VIPS as your property management system, you can now integrate it with Trybe.
This integration enables real-time posting of payments and revenue directly into VIPS, and also allows you to post charges to the PMS folio for your hotel guests.
To access the settings, go to Settings > Manage Integration > VIPS.
Credentials
The first step here would be to contact your VIPS account manager to provide you with the Site Code >
Once entered, select Save and enable integration for the Mapping configuration section to show >
Once the integration is activated in Trybe, the next phase of set up is managed externally in VIPS. Please contact your VIPS Account Manager to complete the mapping on the VIPS side.
After the mapping is set up, testing can be carried out to ensure everything is posting correctly.
How will it work?
When the integration is working, there’s two jobs it will run:
Posting Payments - Payments can be posted on the date the payment is made or on the revenue date, the behaviour you want needs to be set up when the client creates the Payment Types - see guide on Payment Kind rules.
Posting Revenue - Revenue is posted as soon as a user ‘Checked Out’ an Order. See this guide on the Check in and Check Out process for your Operational team. The revenue can only post to VIPS to the date it was checked out. Therefore, if a user forgets to check out the order on the day the order took place and instead checks it out two days later the revenue will post to the date it is now being checked out, i.e. 2 days later than the Order happened. If this happens, the revenue will need to be moved manually in VIPS. You can use your Daily Revenue report to check that all Orders have been posted to VIPS in the ‘Posted to PMS’ section - see guide.
If there are posting issues, you will need to reach out to your account manager to review the mapping in VIPS.