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Automatic Check-out of Session Types

Colin Newman avatar
Written by Colin Newman
Updated this week

We have very recently developed a new feature for clients to have Trybe automatically check-out sessions each day! This particular feature when enabled, will analyse and check-out orders that follow the below parameters at midnight each night.

  • Session only orders

  • Sessions that where booked in the past

  • The order has no outstanding payments and was successfully submitted

  • The session had booked customers

In order to turn this feature on, you will need to go into your settings within Trybe, go to the Order Management tab and then you will find an option labelled 'Auto Checkout'. From there, you will just need to enable this feature and that will then start automatically checking out sessions!

Once this has been enabled, any orders that the system checks-out will then show a new line within the audit log of the order stating that an 'Unknown' user settled the basket. This will be Trybe actioning this so this is nothing to worry about!

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