Video overview
This video will take you through our new SMS feature, allowing you to send Confirmation, Cancellation, Reminder, Follow up & Pay by Link requests via Text. Please note you'll be charged per text and here are the tariffs - try.be/sms/pricing.
Please ensure you've read and accept these charges. You'll need to ask your Onboarding Manager or our Support team to switch this on.
The time stamps below will provide you with the time to skip to if there is a particular section you want more info on:
Enable SMS Notifications - Start of vid
Set up SMS Templates - 3:45
How to send texts on an order - 6:58
How to send a pay by link text - 7:23
How to send an order confirmation text - 9:30
How to disable/ enable reminder/ follow up texts per order - 11:00
How to send a cancellation text - 12:27
How to keep track of messages that have been sent - 14:40
Please click here to view the written guide on SMS for further info regarding set up.