How to create retail products
The Retail products section is where you can create products that can be purchased within Trybe, these can not be purchased individually on the shop front. These products can also be used in the Related offerings section when choosing a Retail cross-sell.
To create a Retail product head to Settings > Offerings > Retail products > Add new product
Enter the Product name > Create.
It will then take you to another page where you can add more information about the retail product.
Shop image - Here you can upload an image that will be used for this retail product on the shop front. The image must be max 1mb and dimensions should use the aspect ratio 3 / 2.
Tracked inventory - if you want to track the retail product to a product in your Inventory you can select it here. (You should set up all products in your inventory first if you want to link them to a retail product.) Once this product has been tracked in the inventory this means that when this product is purchased it will automatically update the stock level for that product in the inventory. See guide on how to create Inventory products.
Revenue centre - select which revenue centre you want the revenue from this product to go to.
Barcode - select this if you would like to associate a barcode to the retail product. Please view the guide below on this.
Price rules - '+ Add new rule' to add the price of the product. Set the Valid between dates or you can leave these blank if this is an ongoing price. Press 'Save' when done. You can edit or delete these at any time using the 'Edit' or 'Delete' buttons.
Select 'Save' at the bottom of the page to save all changes made.
Audit
The audit will display a timeline of any changes/ updates that have been made to the retail product. For example if an price rule was changed or deleted.
To access the audit log for each offering head to Settings > Offerings > Retail products > Search the retail product > Select the 'Audit log' tab.
How to add a product as a retail upsell
Do you want to try tempt guests to order a glass of prosecco with their treatment or purchase towel and slipper hire?
Within every Offering Type (Appointments, Sessions, Area bookings, Packages & Courses) there is a Related Offerings section. Here you can display chosen Retail products to guests making an order for a specific offering, if they are interested in purchasing the item, this will be added to their basket.
Head to Settings > appointment types/ session types/ area booking types/ packages/ courses > edit > Related > retail upsell >add more and toggle on the products you want to appear when someone purchases this offering > save changes.
When the customer books this offering the retail cross-sale will be there as an option for them to add to their order. The second screenshot shows how the retail upsell will be displayed on the shop front. It will be listed under the 'Any extras?' section and then the customer will be able to add this extra to their order and checkout.
Any products that are sold through the retail cross-sale section will automatically adjust the stock of the product if you have selected that it should be tracked in your inventory (see guide).
How to associate a barcode to a retail product
You can associate a barcode to your Retail products! This will mean that you can scan the product and it will create an order in Trybe or it will add the product to the existing order that Trybe is open on! Please watch the video to see how this works.
To associate the barcode you will need your barcode scanner and your products!
You can use any barcode scanner but we recommend a 2D optical scanner.
To associate a barcode head to Settings > Retail products > edit > Barcode > scan. Scan the barcode > 'Save'. This barcode is now associated to this product.
Now if you are anywhere in the Trybe app and scan the product it will create an order for you.
If you are already on an order and then scan a product it will allow you to add the product to the current order you have open.