SMS notifications

If you want your guests to receive text messages then you can configure texts for certain communications. To do this head to Settings >Marketing & Comms > SMS notifications > here you can set up your notifications...

Configure SMS notifications:

• Send order confirmation texts

• Send order cancellation texts

• Send pay by link request texts

You can toggle on any of the above options. Once toggled on this will mean you will be able to manually send texts for new and/or cancelled orders.

Reminder texts:

• Send reminder texts - if you toggle this on this will mean that guests will receive reminder texts regarding their upcoming booking. Once toggled on the following options will appear:

  • Days before booking - select how many days before the booking the text should be sent.

  • Time to send - enter in the time you want the text to be automatically sent

Follow up texts:

• Send follow up texts - if you toggle this on this will mean that guests will receive texts regarding their recent booking. Once toggled on the following options will appear:

  • Days after booking - select how many days after the booking the text should be sent.

  • Time to send - enter in the time you want the text to be automatically sent

When making any changes to this page please remember to 'Save'.

Head to the 'SMS templates' step to see how to set up templates for your texts!