How to view/ search for Voucher codes in Trybe?
To view a list of all the Voucher codes that been purchased you can head to the Vouchers tab by selecting Orders > Vouchers.
The report will list:
Code - the unique voucher code. Next to this there will also be a label of 'Redeemed', 'Unredeemed', 'Partially redeemed'. (Select on the code and it will bring you to a page with more details about the voucher code)
Status - Either 'Redeemed', 'Partially redeemed' or 'Revoked'.
Type - this will either be 'Free item' or 'Monetary'
Voucher type - The name of the Voucher (select this and it will bring you to the voucher type settings page)
Issued - This will list the date the voucher was issued.
Expires - this will list the expiry date of the voucher. (This 'Expires' section is only valid for 'Free item' vouchers)
You are able to export this list by selecting the 'Export' button. This will give you more details about the voucher e.g. the sale value.
How to filter the Voucher codes list?
You can also filter your voucher codes to find a group of vouchers you want. If you select 'Add filter', you can filter by:
Status - All statuses, Unredeemed, Partially redeemed, Redeemed.
Created since - Any time, Today, Yesterday, Last 7 days.
Voucher Types - This will allow you to sort by the voucher type.
Expiration date - This will enable you to filter your vouchers by the expiration date
How to search for a specific Voucher using the voucher code?
Enter in the voucher code in the top-right box 'Search Voucher Code'.
What happens when you click the cursor to select into the voucher code?
You can then select on this voucher code and it will take you to a page with more information as per the below (see image 3):
Free item vouchers will display fields for: voucher code, status, voucher type, value and expiry date.
Monetary amount vouchers will display fields for: status, voucher code, voucher type, value, balance, partially redeemable (Yes/ No), and expiry date.
Also if the voucher has had any redemptions the redemptions will be listed along with a blue link to each order reference.
If the voucher was redeemed, but then refunded it will show this at the bottom of the voucher code screen (see image 3).
In this page you can also change the vouchers expiry date by going to the settings box in the top right corner.
You will also be able to go directly to the order where the voucher was purchased by selecting the blue link to the order reference in the top 'details' section.