How to send a customer a Payment Summary including VAT?
If you're getting requests for a Payment Summary inclusive of VAT, you can send guests an email that will confirm the items purchased, what was paid, anything outstanding and a break down of VAT!
To do this head to the order you want to send this email to.
When on the Order select the 'Messages' tab. Here you will see the option 'Summary' if you select this you can 'Send email'. This will send the email directly to the email address that is associated with this Client.
The email will include:
Order ref
Customer's name and email
A list of the Items in the order with the date and time of each offering
Price of each item
Total
Including VAT of - this will show you a break down of the VAT for this order
Payment - This will list the payment method/ methods used and when it was paid. 'Other' is any manual payment types you have set up in your settings i.e. cash/ card/ voucher. If it was paid through Stripe/ Trybe Pay then you will be able to see the last 4 digits of the card used!
Total paid
Total to pay - if the whole order has not been paid yet then this section will display how much the customer still needs to pay (see third screenshot)
Once you have sent the 'Summary email' you will then be able to view the email by selecting on the email listed.