Skip to main content

How to redeem a Voucher?

When a customer has purchased a voucher and the gift voucher email has been sent to the Recipient, they will be able to redeem it using the code provided!

As you can see from the screenshot the voucher will display the image that you have uploaded for this Voucher type and also the text you entered in the 'Message to recipient' section of the Voucher settings. The email will provide a unique code that can be used to spend the money on the voucher/ receive a free item. If a 'Monetary amount' Voucher type it will also display the amount on the gift voucher.

There is also a button in the email stating 'Use your voucher' if selected this will take the recipient directly to the shop front where they can look up the voucher to check the balance (if a 'Monetary amount' voucher type) or to check which items the voucher applies to (if a 'Free item' Voucher type)

Select the steps below to see how to redeem a Voucher on the shop or within Trybe!