How to apply course credits as a user in Trybe?
Once a customer has purchased a course the courses will be listed as credits that can then be applied to an order.
To apply this as a user in Trybe, go to + New order > select the client > credits will then be visible in the client details section > press the credits for a list to appear.
Then add the Appointment, Session, Area Booking or Product Type that the course includes to the order. To do this select + Add [offering type] > choose the offering type related to the course > choose date/ time etc > Add. Then 'Confirm' the order. You can then apply the credit, to do this select the 'Apply' button next to the credit you want to apply. When selected the 'Apply' button will turn into a tick and the Appointment, Session, Area Booking or Product Type will now be discounted. The discount should then make the appointment £0 as the client has already paid for this offering through the payment for the course.
If you want to undo this course credit from being applied select the 'x' next to the discount. The price will then revert to the original price before the discount and the credit should have the 'Apply' button visible again.