How to create flexible amount vouchers
If a customer has had to cancel or wants to rearrange, and your policy does not state giving refunds, you can provide guests with a voucher for the amount they have to be able to book again in the future using the money they had previously paid.
How?
Firstly you'll need to create a monetary voucher with 'Flexible amounts' enabled. To create a Voucher type - head to this guide and follow the steps