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How to charge to room?

Emily O'Shea avatar
Written by Emily O'Shea
Updated today

If you have a PMS integrated with Trybe then you will be able to use the charge to room function!

To charge to room you can head to an order with an outstanding balance and "add payment" > here you will then see the option to "Charge to room" (only if you have a PMS integration enabled)...

Please note, for charge to room payments we do not support partially charging to room, we only support charging to room if it is the full amount of the order. This is the same case for refunding to room, we do not support partially refunding to room, it again has to be the full amount.

When you select "charge to room" you will then be able to search for the room you wish to charge to. You can then select on the room and this will charge to the room. Once the charge has been made, in the "Payments" tab you will see a "PMS Folio" payment appear.

In the Transactions report, for room charge payments, the export will include the room number in "Processor ID" (column K) of the export.

Search and bill to NRAs and Event billing rooms

If you are integrated with Guestline then you can search and bill to NRAs and Event billing rooms. You can search by room number or guest name. If searching by room name you can then type in the name for your NRA to post to within Rezlynx...

It will return results to include all 'Resident' status results but will still filter out 'PreArrival' results with a departure date in the past.

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