Skip to main content

How to charge to room?

Written by Emily O'Shea

If you have a PMS integrated with Trybe then you will be able to use the charge to room function!

To charge to room you can head to an order with an outstanding balance and "add payment" > here you will then see the option to "Charge to room" (only if you have a PMS integration enabled)...

When you select "charge to room" you will then be able to search for the room you wish to charge to. You can then select on the room and this will charge to the room. Once the charge has been made, in the "Payments" tab you will see a "PMS Folio" payment appear.

In the Transactions report, for room charge payments, the export will include the room number in "Processor ID" (column K) of the export.

Please be aware that charge to room aren't posted as ledger lines, so they won't appear on your ledger postings report.

Partial charge to room

Partial charge to room is currently available for Opera via OHIP, Guestline and Mews.

You can select the amount you would like to charge to your guest's room :

And record the remaining amount with a manual payment type or an integrated payment types (Pay-by link, Trybe vouchers, Trybe terminal):

Please note: We do not support partially refunding to room, it has to be the full amount.

Search and bill to NRAs and Event billing rooms

If you are integrated with Guestline then you can search and bill to NRAs and Event billing rooms. You can search by room number or guest name. If searching by room name you can then type in the name for your NRA to post to within Rezlynx...

It will return results to include all 'Resident' status results but will still filter out 'PreArrival' results with a departure date in the past.

Did this answer your question?