Reset Password Email
Should a user require a new password, they can request this by heading to the log in page - app.try.be - and selecting the 'Forgot Your Password?' link.
The user will be asked to fill in their email address for the account and a new reset link will be emailed to them.
Should for any reason the user be unable to do this, if you have Spa Manager access, you'll be able to send a Password reset email for their account. You can do this by heading to Settings> Manage users > select the three dots next to the user > 'Send password reset' > email will then be sent to the user.
Or you can select the three dots > edit >Security > 'Send password reset' > email will then be sent to the user.