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Ledger Lines report
Emily O'Shea avatar
Written by Emily O'Shea
Updated over 2 months ago

Overview

The Ledger Lines Report provides comprehensive insights into the movement of deposits and revenues within your Trybe system. It enables tracking of deposits, revenues, refunds, and revenue reversals within a specified date range. This guide will walk you through the functionalities and features of the Ledger Lines Report.

Date Range Filter

  • Use this filter to specify the date range for viewing ledger line movements.

Line Type Filter

  • Choose between "Revenue" or "Charges" to focus the report on either revenue or payments.

  • Charges represent payments, while revenue indicates processed revenue, including refunds.

Revenue Centre Filter

  • Customize the report by selecting specific revenue centres for breakdown.

  • Multiple revenue centres can be selected for detailed analysis.

Report Details

  • Ledger Date: Displays the date when the ledger line was created.

  • Type: Indicates the type of ledger line, including payment, revenue, refund, or revenue reversal. Highlighted in pink in the image.

  • Category: Specifies the payment type (e.g., Trybe pay), revenue centre for revenue postings, or refunded payment type for refunds. Highlighted in purple in the image.

  • Relates To: Shows the order reference or client profile associated with the ledger line. You can select the order reference or client profile to then view the ledger lines in more detail.

  • Amount: Reflects the processed amount for the ledger line.

Export Option

  • Easily export the report to a CSV file for further analysis or documentation.

By leveraging the Ledger Lines Report, you can gain valuable insights into the financial transactions within your Trybe system, facilitating effective monitoring and analysis of deposits, revenues, and refunds.

Following the order reference

When you select the order reference in the related section this will take you to the order that the ledger line relates to.

Here you are able to use the Ledger tab to see all ledger lines created in this order and if you are using a PMS this will also show you the status of the ledger line which includes successful (posted), unsuccessful (failed) and in progress. See image one.

In the following screenshot you can see that it will also show the PMS you are integrated with and if the posting was unsuccessful (failed) you can use the three dots to select 'Send again'.

If the posting continues to fail, you can use the Ledger postings report to find out more details and further manage that specific ledger posting.

The following screenshot demonstrates the two different kinds of postings you will see.

  • Payment/Deposit posting - within the pink box, these postings reflect a payment that was taken on this Order. With all payments there will be a posting to the payment type i.e. Cash, Voucher or Trybe Pay. And then there will be a balancing line to a Deposit account.

  • Revenue - within the purple box, these postings will occur on the day of the Order or when the Order has been Checked Out (see the guide for further details on the check out process). When the Order is checked out there will be a posting to the specific revenue centres attributed to the offerings and then a balancing Deposit Redemption.

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